Intrex Computers

Intrex used to be the place to go when you needed parts to repair electronics. I don't know what they do or sell now, but it is apparently no longer parts. I went in with a connector that was damaged and needed replacing. The guy didn't know what I was talking about. Argued with me when I told him the name of the connector. Stared at me as if I was insane and said that it looked like something that goes inside a computer. (duh, yeah) When I told him I was trying to find it today and asked if he had any advice for where else to look locally he suggested "the internet." When I repeated that I was trying to find it today and asked if he had any idea where to go next he said "We don't have it." I can accept that they don't have the part, and even that they don't know where to get it, but he treated me like an idiot, and had no helpful advice at all.
2 7 years ago (31-03-2018)

After a hellish hour of trying to FIX my PC, I went to Intrex at Maynard Crossing and a gem of a guy got it working and back to normal in just a few minutes. I cannot believe the excellent service and at NO charge. What a fabulous place. I recommend it to everyone in the area.
5 7 years ago (28-05-2018)

Good service and knowledgeable staff, but be aware they have a restocking fee for returned items. Recently I returned an unused item in the original, unopened packaging and had to pay the fee. I specifically told them when I bought it that I was purchasing two different sizes with the intent of returning the one that didn't work. They told me to return it within two weeks but didn't mention the restock fee. That would have been important information. Later, when I returned I saw that this was posted when they pointed it out, but as I said, would have been great if they had also told me since I specifically mentioned I would be returning something.
3 7 years ago (11-02-2018)

Following a recent move to Cary, my computer would not turn on. As I use my computer for work, a quick fix was needed. I called around to several computer repair shops in the Cary area with each telling me it would be a week or more before they could even take a look at it, much less repair it. A call to Intrex and they said bring it in and they would look at it the next business day. When I took the computer in to leave it, the technician looked at it right away and determined the problem. I was out the door with a working computer 20 minutes later for an extremely reasonable charge. Highly recommend Intrex Computer.
5 7 years ago (10-02-2018)

Have used these folks in Cary and Raleigh for parts and service for more than 10 years. No problems at all.
5 7 years ago (25-05-2018)