MDOT Motor Vehicle Administration

An organized MVA with a good system of taking care of customers concerns. The place is clean, orderly, with zero drama. The only problem is when there is a lot of people waiting in line at info desk. That's the only line to get a number. You have to wait irregardless of this desk, and so it's just a matter of waiting They typically have 5-10 agents at the counter to help with various issues. I think 5 stars because it's a lot more organized and simple than other states. I've been to 3 other MVAs in Maryland and both others seem to be busier than this MVA
5 8 years ago (17-04-2018)

Sat here over an hour, wile waiting a young lady comes in the door and a fellow that is working slot 16 ask her number and let's her jump the line.. completely no unprofessional
1 8 years ago (14-05-2018)

I have never had a good experience at ANY MVA until today! I had a TWIC card appointment and Carla was my representative. She was friendly, efficient, fast and professional. It was a painless and pleasant experience due to her excellent customer service. Thanks Carla!
5 9 years ago (08-01-2018)

The lady at the desk was very rude. If people didn't want to do the job they shouldn't apply for it.
1 8 years ago (02-05-2018)

Horrible customer service. I had all the required paperwork and it still took 2.5 hours to get a MD license
1 9 years ago (05-12-2017)