Prestige Car Rental

Had many satisfactory experiences, in the past. The most recent was bad enough to deter me from choosing Prestige again. After changing my pick up location, then changing my pick up time, we were given a vehicle to drive that made it one block before it stopped working. The customer service we received was intent on convincing us that we weren't being inconvenienced. We were definitely being inconvenienced. Now, we were both frustrated and angry. When we called to speak to management, we were told that management keeps their own schedule so there's no way to know when they'll be in and no way to contact them. That may work for management but doesn't for this former customer.
2 9 years ago (25-12-2017)

Just completed my first rental with Prestige. Car wasn’t in the best condition (lingering faint smell and some engine knocking) so one star off for that. What I liked though was how efficiently they processed the rental and that they didn’t try to push the upsell on the (always a ripoff) insurance. The ez pass rental price wasn’t outrageous though I didn’t need it for this trip. And the guy who inspected the car before I drove off was very friendly and detailed about noting every blemish. I’m in the neighborhood so this may become my new go-to spot!
4 9 years ago (28-01-2018)

Got a good bargain car at the last minute. Not super cheap, just super cheap for nyc at the last minute. I had no line and no drop off issues.
4 9 years ago (05-12-2017)

Great local car rental. They can be busy at times and are understaffed however we have never received a bad service, you just might to be a bit patient with them
5 9 years ago (07-10-2017)

One of the few places I could find to rent a convertible mustang. Definitely worth it for a weekend trip upstate.
4 9 years ago (27-10-2017)