The Car Connection

I had a great experience with them today. No complaints at all. Clean, neat and very respectful staff and dealership.
5 7 years ago (28-05-2018)

UNDER NO CIRCUMSTANCES SHOULD ANYONE BUY A VEHICLE FROM THIS DEALER!  This is just a word of warning from a concerned consumer who made the mistake of doing just that. The vehicle I recently purchased from this dealer broke down less than two weeks after the sale. I brought it to Nissan to diagnose and repair the problem. They had to replace a sensor that went bad and informed me that the transmission will need to be replaced. They were able to pull codes from the vehicle's computer that indicated there was a past history of problems with the transmission, and that it is failing. This happens to be a very expensive fix. When I returned to this dealer to express my concerns they were very dismissive and not at all understanding. They say that a mechanical and safety inspection was done prior to the sale. You would think they would have and should have known about this defect if that was indeed done.  The finance manager told me at the time of sale that he could do better in the final price if I didn't take the car in for my own inspection prior to purchase. I now wish I had. Would have saved me a lot of grief. Final word of advice-DO NOT TRUST THESE GUYS. AVOID THEM AT ALL COSTS. I hope this helps somebody out there from having this happen to them.
1 8 years ago (18-12-2017)

The people here were really nice. We came in to pick up the new license plates for a car we purchased and when we got there one of the gentleman that helped us before reminded us about how they offered to detail the car and set us up with someone to do it for free based on the original agreement we had. We actually kind of forgot about it... what a nice thing. It was a good experience. And this car is pretty rad.
5 8 years ago (14-10-2017)

THE WORST... a couple months ago I came here to purchase a car. The salesman seemed nice. They worked w me to help find something I wanted, and something that would suit my needs. I decided to buy a black 2005 Chevy trail blazer. Everything looked great. Cara seemed to run well, so papers were signed and that was that. Kale the managers of this car connections assured me that they were unlike most other used dealership. He said they care about their customers and of course customer satisfaction. If there were any issues give him a call and they would help out no prob. LIES LIES LIES. within less than a few weeks of driving the car the check engine light started to blink. It stalled on me twice while I was driving. I called up to the dealership, and terry the guy I spoke w said they would send their tow truck driver to come get the vehicle and take a look at it. No problem... after a few days of not hearing anything I called. They said we can fix the issue it’ll be 1100 dollars. What what what??? Well 303 for the tow and the rest to replace the coil packs. I could t believe they were charging me for the tow. I have roadside assistance through my insurance. They deceived me and would not release my car back until in was paid. When I went to pick up the car there was a huge scratch along the passenger side that was not there prior and the incside driver door handle was broken. I had to wait 30 minutes to talk to kale who was a completely different person this time. What he said about caring was bs. He told me they didn’t cause the damage and they’re not liable. I have pictures of the car before the tow truck took it... thank goodness. I was so pissed I just left rather than arguing w this guy. Not just gonna drop this. Oh and also he wouldn’t give me the diagnostics of what was wrong w the vehicle. So pretty much they sold me a dud, didn’t work w me at all to resolve the issue. They just found a way to get more money. Horrible place.
1 8 years ago (08-01-2018)

They were nice and honest. I didn't feel like they were trying to convince me to buy a car just so they could make commission. They didn't have a lot of good cars though. The mileage was pretty high for the price points.
4 8 years ago (06-11-2017)