U-Haul Moving & Storage of Hazel Dell

Easily the best Uhaul location in the PNW. Large selection of moving trucks, great storage, and each and every employee is friendly, inviting and professional. The manager, Matt is one of the greatest, always treats customers with respect and professionalism. Have done business here for years, will continue to. Keep it up Uhaul crew
5 7 years ago (08-01-2018)

Dropped off the truck right at closing and forgot some cash in the glove box. Amazingly enough it disappeared. I am not surprised by this, but I will go out of my way to use a different moving company from now on.
1 8 years ago (19-11-2017)

Long story short, I left my 7 ft metal bed struts in the truck (my bad). I called and asked if they had them. The kid said he didn't know and I could "Call and complain to his manager on Monday." I explained I just was looking for my things. Ended up going there and asking another associate the same thing. Without checking he said no. I ended up extracting my things from the side of the building blatantly next to the front door. Rude. Unprofessional. Never again. Not the person to complain, but they literally had no intention to help after I had spent $200. Just wanted my stuff. I hope this makes it to the owner of the location. Hope you all make informed decisions of the possible rudeness and negligence that they are capable of. In customer service, the owner/manager is only as good as the people they employ.
1 8 years ago (03-10-2017)

Very helpful. Got us a nice truck to move with. Will use again, as we have another trip to make with the rest of our stuff.
5 8 years ago (27-10-2017)

This is one of the best u-hual stores I have dealt with. The rep helped me on the phone and then did a great job having everything mg ready when I got to the office. Very friendly and helpful. Great customer service.
4 8 years ago (05-08-2017)