Reviews
Thank you to every staff member for taking care of my husband on 20/10/22 after he had injured his hand. He was attended to immediately, everyone was efficient and friendly. Thanks to the timely and excellent care, he was able to be discharged before 19h00 and could sleep in his own bed. Regards M Rademeyer
I am eternally grateful for the care and kindness I am receiving here. From the moment I walked into reception early this morning, the ward, theatre and post recovery; and to the lovely ladies who provided my meals and physio. My warmest regards go to Athena to whom no need or request is too much. Ndiyabulela.
Actually should be called Groenkloof Death. No noise control. Don’t expect to sleep at all. Nurses shout non stop. No pain control No cleanliness. Other patients puke on you & they ignore it. Avoid the High Care. It’s even worse than a day ward. In High Care the alarms go off 25 times a night & they are ignored The sisters do not update their log properly & later use the absence of notes to dispute your complaints. While lying there in my own puke & urine I heard 4 sisters outside discussing that importing $1000 cellphones from the US was better than buying locally. Yes. That’s the economy they live in. At 02:00 my neighbour in the same room decided to put his TV on. Nothing was done until I growled. In all this the food was ok. It’s plain but fine. I’ll sooner die at home in quiet & care than go there again. ITS A DISGRACE. The situation demands a comprehensive top down review starting with the Supervisor & matron. I actually feel like paying some medical malpractice lawyers to investigate these reviews & open an appropriate high court case against the owners. Avoid this place AT ALL COSTS
Got in a car accident in the late PMs on a Friday, 19 August. The ambulance took us to Life Groenkloof Hospital. I received wonderful services from the nurse but there was this young female doctor who was horrendous. So i had severe back pains. I don’t know what she put in that drip but it was so strong that in the morning i felt 0 pain. I asked her for a doctor’s certificate and she refused, telling me that I am fine, i have no problem whatsoever and should be ready to return to school on the following week. Here I am still in pain and haven’t been to school ever since. I am still looking for that doctor’s name. She was horrible
I had a brain operation on Monday 21/11/22 at Life Groenkloof. I had the best and extraordinary Neurosurgeons Dr Tau and Dr Gurnel who were really passionate about their work and had blessed hands .I call them My NeuroHeroes .Thank you to all the staff members including the Golf cart driver who was very kind and took us where we needed to be. The ICU Dr was extremely attentive to my needs and all the ICU staff worked together to make me feel comfortable. I was then transferred to St Francis ward. Wow ! exceptional service from the cleaners, my Physio therapist Esther, OT Tarien the Sisters in charge on a daily basis were exceptional. I also took note that they pray before they commence their work . There's a Chapel which kept my faith in tact when I was low . The ambiance was out of this world. Best hospital ever. Keep on doing God's work as thorough as you were with me Life Groenkloof
I spent 2 nights in hospital at Groenkloof. The nurses and doctors are top class, friendly and professional. The big let down is the room quality and attention to detail. There was only one small light out of the 3 lights in my room in working order. Then also small things like making sure your patient's theatre gown fits and closes properly. My gown that was given to me could not even close from the back, leaving me exposed from the back. Then the BIG one... The obsession with fish... I had no food due to the waiting time to go to theatre and went a day without food. Obviously, I was looking forward to a glorious breakfast. I could barely hold it together when I opened my breakfast dish when a unbearable stench of a very old fish cake welcomed me paired with dry toast, overdone scrambled egg and very cheap coffee... As a patient, the small things makes me feel at home and leaves a lasting impression for me. This review is not to put the hospital in a bad light, it is to better the service and to give constructive feedback. I suggest that the hospital have a very good look at healthy and tasty food options. Charge a R100-R200 more per day and give a awesome dish to your patient! This will sky rocket referrals and in the end be great for business! AND FOR GOODNESS SAKE, THROW AWAY THE FISH!!! Even my towel smelled like old fish! Beside all this, I am healing and I am better thanks to Dr. Pretorius and his team! Thank you so much!
I have been at LCM Groenkloof hospital in Pretoriafor a small knee operation on Friday. What a lovely experience. Everyone was friendly, from the registration counter, the nurses, the porter, the physio and the doctor! Thank you for a lovely Friday!! Hilda Kemp.
I was admitted on 25 Nov 2022 for severe back pain From the emergencies up to the operation The staff is sooo friendly and helpfull The food is amazing The sisters, Dr Slade Vermaak and his people, the Phisio, the anesthesist, everyone at the hosp, THANK YOU SO MUCH. You made my stay and all a very pleasant stay. Its wonderfull to know there is stil hospitals that care about their patients. The sister that walk with me to the teatre, holding my hand, so nice of you. Keep up the good word.
We had an emergency on Saturday and were so grateful for the hands-on staff that assisted us. Dr. Cronje and Sr Bester attended to us. They are people driven and focused on life. Thank you for your help and care. Dr. Cronje even phoned on Sunday to ask how the patient was doing after he had been transferred to Unitas, which was truly going the extra mile.
To add to comment, opt to go to urologist at Netcare Pretoria East and what amazing care from moment we stepped inside. They immediately assisted with wheelchair, no lines and extremely personnel. Poorest service/care I have ever experienced at a Life facility. It is now 20:16 and we have been here at the emergency service with my elderly father since 5. Dr on call when we arrived not remotely friendly or helpfull and straight up told us we can go elsewhere. This is after GP referred us here. We need a negative rating option
