Comcast Service Center

This Comcast is by far the best location, the waiting isn't that long like the one in Boston Rd. There are also a friendly staff. However, it is in a hidden area, you might miss the entrance. They're open 9am to 6pm except Thursday, which is open 11am to 6pm and Sundays are closed.
5 7 years ago (02-05-2018)

Yes, I just rated a Comcast service center a five, and no, neither me nor any family or friends work there. 😃 The staff is really friendly and helpful - never judge my need for a new remote when I come in with the one my dog ate. And, if you are paying a bill, the kiosk is quick and simple!!
5 7 years ago (09-02-2018)

Comcast is the absolute worst company ever! The only reason why I'm with them is because they are my only option in West Springfield. I've had to have techs come literally 5 times in the past 8 months because my internet would just stop working. When I call to try to fix the problem they're trying to sell me something. A little hint...if someone's service isn't working they probably don't want to upgrade. My internet went down on a Thursday the next available tech couldn't come till Saturday. Ok they're busy I get it. On Friday a guy from Comcast calls not to tell me soneone can come a day earlier but that I can save money by bundling. What company does that! I wish we had another company here like Westfield does. Until then all I can do is wait
1 7 years ago (12-05-2018)

Sometimes big lines, but the customer service people are full of information, great problem solvers.
5 7 years ago (20-05-2018)

Quick and friendly service here. Returned an old cable box no issues.
5 7 years ago (15-05-2018)