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Reviews, get directions and contact details for Comcast Service Center

Comcast Service Center
Address: 160 Old Farm Rd, Amherst, MA 01002, USA
Phone: (800) 266-2278
State: Massachusetts
City: Amherst
Zip Code: 01002


opening hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Slowest service. The employees don't know much about the services that comcast is offering online. However the ladies where very nice. Takes forever to return equipment. I don't know if it's just because they are understaffed, but it is something comcast should address. People pay alot of money for cable and Internet and deserve good customer service. I would avoid if possible. I think this place might even have the RMV beat as far as bad service aside from the polite employees.
3 7 years ago (01-06-2018)
I received good service there the workers were helpful and courteous and did whatever they could to help.
4 7 years ago (29-01-2018)
Worse internet than I had 15 years ago. Unacceptable and not in line with their own contract!
1 7 years ago (18-01-2018)
Rudest woman I've ever seen doing customer service. She was extremely mean to an elderly gentlemen that had just lost his wife.
1 8 years ago (15-11-2017)
Comcast has a monopoly out here so I was totally expecting a rude reception from indifferent employees. Instead I received relatively prompt and friendly service and while my problem was not solved they were quick to try to help.
5 8 years ago (28-11-2017)
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