Dallas Bus Station

The one thing I enjoyed was the Latin female worker working hard to get herself into a military future. She is very nice. She is the daughter in the kitchen, and she KNOWS HOW TO LAY YOU STRAIGHT IF YOU ACT UP. Lol I really enjoyed talking to her. There are some very decent people working there who are very polite. Though I can agree that the place is very scattered with bums and riders doing drugs in the smoking area. Too common. Been there 12 hours and I couldn’t have one smoke without someone pulling out or fighting over weed or something.
4 7 years ago (11-04-2018)

The bus station is reasonably spacious and nice. The waiting area is also pretty good with comfortable seats. The lady at the counter was a little not-so-friendly, but it's fine, at least she was helpful enough. The other staff at the bus were really nice too. I'm hoping my journey will be as smooth as the service looked like.
4 7 years ago (25-01-2018)

Worse experience in my life time. Ride was supposed to be 9 hours. It made 16 hours! Bus drivers are non educated and rude. He stopped in the middle of the road to tell all passengers to shut up. In a stop at midland he had everyone get their tickets out once again and checked them which took over an hour. He searched 3 passenger bags accusing them of having narcotics. He did not find nothing. Made other passengers pull up there pants before they got into the bus. Once at our destination he locked us all inside the bus for 45 minutes! Never again! Worse customer service worse drivers ever!
1 7 years ago (23-03-2018)

If I could give 0 stars I would! Today when trying to get a ticket to check in my luggage one of the representatives was extremely rude and very unprofessional. The place was extremely packed and I overheard multiple people talking about delays and how they had been waiting for hours with no info on when they should expect to depart. After the lady handed me my ticket for my luggage I asked if she was aware of any delays in my departure time? She said, "What? (Rolled her eyes) I don't know. And if it is delayed I don't know how long. Everything is delayed. (Looked away and said) Next in line..."
1 7 years ago (08-04-2018)

This black woman that was supposed to give me my luggage pass was very rude to me for no just reason. After waiting for ten minutes behind the customers she was attending to, she deciding to tell me rudely that i was supposed to come through a line where nobody was. I went back to my seat and came back later when the bus was boarding. then she became so slow in giving me just the pass and was still rude to me, taking all kinds of nonsense while i was quiet all the time. I could tell she was really rude naturally and since then, i have never followed greyhound again. I changed to Megabus and its so much faster and better in every other way. Besides, they always delay customers for long periods of time at Dallas Greyhound station. Dont seat at the back of the bus, the toilet stinks and flies may give you company
1 7 years ago (01-05-2018)