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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: 403 E 65th St, New York, NY 10021, USA
Phone: (212) 717-2100
State: New York
City: New York
Zip Code: 10021


opening hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: 3:00 – 9:00 PM


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Reviews
Simply the best customer service in the rental business is my experience w/ Enterprise, as a personal customer and a guy who used to manage a fleet of rental cars used for field sales. The private ownership, employee "we're all owners" attitude thing is for real.
5 7 years ago (18-04-2018)
This is the BEST Enterprise branch. I rent from here about once a month and have never had a bad experience. The staff are uniformly helpful and friendly, and seem like they actually are happy at their job. This translates into a wonderful experience for the customer. Thanks!
5 8 years ago (21-11-2017)
Brilliant staff helped us out with a Car when Budget Car rental who we were booked with had a 4 hour wait at the desk. These guys got us a car straight away. Very helpful and nothing was to much and they were virtually the same price. I would use them again. Thanks Guys.
5 8 years ago (08-09-2017)
As always, we were treated very well. However, we rented an SUV which cost more to rent but after being in a accident years earlier that totaled our own car, my wife wants to be in a large, well built car as she is still shaken by the past experience. The SUV given us was small, very uncomfortable without front seat adjustments usually found in quality SUV's. She traveled a long distance feeling like she was in a hole and had to put up with it. I could have asked for a standard sedan , paid less and had the same quality of car. Enterprise should insure that when a customer pays more for an upgrade, the car given is an upgrade and not a downgrade.
3 8 years ago (06-09-2017)
I agree with another reviewer here: "This place used to be the best branch, but has gone down hill drastically." There's always a problem with my billing. Of course, I'm always over billed and various discounts have not been honored so I have had to have my credit card reverse the charges. Make sure to get the receipt from them and keep your agreement.
1 8 years ago (29-10-2017)
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