Hendricks Power Cooperative

WORST of all time. Hendricks power does NOT care if you are dying and need service. Even asking for a couple of days of power for a dying person in freezing temps is to much to ask of them. Seriously, a loved one having cancer going through the fight for the third time in 5 years and all we needed was a couple days to gather things and we were told no that we would have to pay over $1200 dollars to get it back on even for a few days. Who does that!!! I mean way to go for Hendricks Power to be the place to take away a sick persons last shred of dignity. Sometime people.get sick and fall behind in bills but that is NOT allowed at Hendricks power. Gee thanks for your care, compassion, and such lack of concern for another human being. Prisons don't treat the worst inmates this harsh. Get Hendricks power at your own health risk.
1 7 years ago (23-01-2018)

Power is constantly out, has been out five times in the past six months and they charge a premium for their crappy spotty service. Not to mention their CEOs scandal which resulted in him being jailed for a few years. What a mess.
1 7 years ago (06-03-2018)

Going on 6 hours with no power and no explanation. Called twice. Outage map says no outages in 46165. Power STILL OUT! Once office opened, talked to lady in office; said my address didn't show any outage when she looked ... . She reported it; now showing on my address; and she also offered to call and let me know once it was back on as I was concerned for my animals. SUPER helpful and nice! Less than 15 minutes later ... TWO linemen trucks already here and trying to find out what the problem is ... 😊 Changing my "one star" to "FIVE STARS" IMMEDIATELY!!! 😊
5 8 years ago (15-06-2017)

Back in February 2017 Hendricks Power Changed out the utility poles in our yard, after they were finished my husband went out to check it out and noticed they had cracked our driveway in each corner when they drove a large truck loaded with gravel over the driveway ( I was home from work that day and saw it) Since then we have called HP left messages finally got a hold of someone named Devon and told my husband those cracks are old. Devon was extremely rude could care less about HP customers. As of today still have not heard another word from them about fixing our driveway. Devon did tell my husband that he tried to call him several times NOT TRUE..Devon clearly doesnt realize there is a thing called calller ID. I really expect someone at HP to take care of this problem and the piss poor customer service
1 8 years ago (05-05-2017)