Port Authority Bus Terminal

Beware!!! We were confronted by a man at the service desk presenting himself as a staff member who took our bags and showed us where to go. However, after we got to our gate he took our bags and demanded us to tip him $20!!!! Insane. He is just a scammer who demands tips and makes you uncomfortable, and the staff does not care. I had to give him $5 to leave us alone, and even then he got angry at us. The actual staff is extremely rude and unhelpful, and the facility smells horrible and is incredibly dirty. There are lots of homeless people who will get in the bus lines and confront everyone directly begging for money (and again, the staff does not care even though there are multiple "no loitering/soliciting" signs). If there's another way for you to get in and out of NYC, choose that option!!!
1 7 years ago (17-05-2018)

As people have mentioned, this station is very conveniently located to get in and out of NYC (right next to Lincoln tunnel), however the station clearly needs some renovation. Gate changes can come at any moment and there is no clear signage, so it can be very frustrating. The floors were also pretty dirty.
3 7 years ago (31-03-2018)

It's a very convenient way into and out of NYC however they constantly change the gates and makes it difficult for commuters to know where to go. There are no signs, not only can you miss your bus, you will be running around hoping to make it home. It's really terrible, I have never seen anything like this. Give yourself plenty of time to run around and hope someone gives you the correct gate.
1 7 years ago (14-02-2018)

The Port Authority Bus Terminal (colloquially known as the Port Authority and in initials as PABT) is the main gateway for interstate buses into Manhattan in New York City. It is owned and operated by the Port Authority of New York and New Jersey (PANYNJ). The bus terminal is located in Midtown at 625 Eighth Avenue between 40th Street and 42nd Street, one block east of the Lincoln Tunnel and one block west of Times Square. It is one of three bus terminals operated by the PANYNJ, the others being the George Washington Bridge Bus Station in Upper Manhattan and the Journal Square Transportation Center in Jersey City. Artwork: The Commuter's Lament-A Close Shave (Norman B. Colp) Location: 42nd Street-Port Authority Bus Terminal · Installed: 1991 This little poem, inspired by the famous Burma Shave ad campaign, was commissioned by the MTA arts program in the 1990s as a temporary installation, but it is still installed, in the transfer corridor from the IND 8th Avenue/42nd St. station to the Times Square subway station complex (7th Ave, Broadway, Flushing, and Shuttle stations). The lines actually appear mounted on the overhead I-beams, approximately every fifth beam. The photo here is a montage of the installation. The artist wrote to us in November, 2006, about the installation: The work is incomplete, for the last panel (a 24"x36" B/W image of a slept-in bed) was removed for the station renovation last year. I do not have any info from Arts for Transit when it will be reinstalled. Also missing are wall labels at the beginning and end of the sequence which identifies the work as THE COMMUTER'S LAMENT or A CLOSE SHAVE. The second part of the title also refers to Burma Shave, a men's product (1930's to 60's approx) which was well known for series of signs, like my homage. The New York Times recently reported that Mr. Colp passed away Aug. 28, 2007. It was noticed in 2011 that the final panel had been reinstalled.
3 7 years ago (23-05-2018)

It's convenient for bus rides to cities in neighboring states, especially with the direct connection to the NYC subway and the temperature controlled environment during the colder months. There's food places (mostly fastfood) and restrooms. However, like most of the city's public transport infrastructure, the place looks rundown and unkempt, and can improve with better signage and more seats for passengers waiting for their ride.
3 8 years ago (17-01-2018)