A1 Properties KC

A1-property was not our first choice whatsoever, the property we have lived in was sold to them so we didn’t have a choice but to deal with them. We ended our 2 years contract and gave them proper 60 days notice and had a move out inspection with the property manager. A month later we had received a bill explaining that we owed them, not only they took all of our deposit of $1,100 they even charged us over the top prices and some of them are part of normal wear and tear. We didn’t expect to have all of our deposit back because we understood how the business goes but the way they have charged us on everything blows my mind! Especially when we left the house in clean good condition. Luckily, my husband and I took some pictures before we left the house, so therefore, we sent them a dispute letter and demanded an explanation on each of the charges. We waited for over 2 months and Of course no respond from them so we went ahead filed a small claims. 2 months later, they turned around and sued us for taking them to court and they wanted us to pay for their attorneys as well..... LOL. Jokes on them they didn’t get what they wanted from us. The point is that don’t try to charge extra to your previous tenants just to cover up all your make ready expenses, And also next time if someone take you guys to court again and have to go to trials like we did please tell the Property Manager Brittany to dress up appropriately, she showed up to court wearing flip flops with jeans and a sweater, very unprofessional, way to represent your company. ************************************************ RESPONSE TO THE OWNER: You left out the part that says “and in favor of Plaintiffs (us) on Defendant’s (you) counterclaims. Therefore, the court finds that neither the party is entitled to recover from the other”. We did mentioned during our testimony that we didn’t even want our deposit back so we’re not surprised at all, we just wanted our names to be cleared. If your company would have communicate to us this wouldn’t even happened. By looking at your reviews and your Facebook pages now I see why there are so many negative reviews towards your company.
1 8 years ago (28-04-2018)

Have worked with them for almost 8 months and they have been great. Not sure why so many negative, they've been far better and responsive than any other management company I've rented with.
5 9 years ago (23-01-2018)

I'm jus here till I can afford to move 🤷🏽‍♀️DC to live in their properties no more
3 8 years ago (28-05-2018)

Horrible do not. I repeat do not live here. If you do you know why I'm saying this if you don't just don't. Look else where these people will screw you over in a heart beat. They don't fix anything and they Will steal your money and take you to court about it. Mark my words. Worse property management company ever.
1 9 years ago (05-10-2017)

Had problems day 1 of move in that took months of being resolved or not fixed due to being switched around by three different management companies. Towards the end of my lease. I informed A1 I was deploying so I need to do the walk through at a certain time. I was given the run around multiple times, emails not returned, then on the day of the walk through one of the employees came to my house barely knocked on the door once and then went back to her car and drove off while I was sitting watching in the window the whole time. When I confronted her about it she said no one was home and could not come back. So I had to leave the next morning for my deployment and the walk through was done without me there. I constantly tried to keep in contact with my property manager and would never get a reply back until weeks later. I finally got a final bill weeks later and when I tried to have it explained to me as I was in another country I got one email stating here's the pictures but no explanation of what each barge was and why I was being charged for it because I shouldn't have had to pay for it. Just terrible customer service and rudeness and I still haven't been given a response on how or where to pay anything
2 9 years ago (27-08-2017)