Meridian Realty & Property Management LLC

LANDLORDS BEWARE. It has been more than 6 months and Crystal has NOT returned a $900 security deposit for a tenant that still resides in my property. All vendors have been paid, and I have proof of vendor invoices showing zero balance. Despite that proof, and despite MREC 339.100.2(3) that states she should return money that doesn't belong to her, Crystal still kept the money as of today. I think the readers of this review could decide for themselves if they consider that stealing or not. Crystal has been nothing but dishonest throughout the entire time she worked as my property manager, and even now, her reply to my review is filled with lies. She is also probably costing you $1000's in lost rent. She recommended a rent price for one of my units hundreds below what I wanted to list it at. She then argued aggressively that she has 13 years of experience and knows what to rent it for. After I kept my price, the unit rented for full ask in less than 2 days on the market. Even then she still denied that she was wrong. If I had listened to her I would have lost hundreds in rental income every month. Crystal's 13 years of experience are BAD experience. Her advice will cost you. On top of that, she made "mistakes" billing me. Even after admitting the mistakes, she made the same ones again. It seems Crystal's management skills include finding ways to part you from your money. You will have to constantly make sure she does not over charge, or rent your property for the wrong amount. The worst part is that she lied frequently. I never got straightforward information from her. She makes up things to cover for her mistakes and shortcomings as a property manager. The truth is that if you hire Crystal, you will lose money. UPDATE: Crystal now had her attorney threaten legal action for writing a bad review. This is the kind of person she is. And I think the reason you don't see hundreds of 1 star reviews is because she probably did the same to other people that wrote bad reviews. Hiring Crystal was a disaster. My advice: Do NOT trust her with your rentals. Above all else, do NOT trust her with your money, or you may never see it again.
1 8 years ago (05-05-2018)

Crystal and her team are responsible, hard working, and very pleasant to work with. Their office is easy to get to and its never a problem to get an answer to a question. They take great care in doing what is right and attempt to resolve all problems in a quick and correct manner. Meridian cares about the community and doing business for the greater good.
5 9 years ago (04-12-2017)

The office staff is great. Very helpful and House is clean and well maintained.
5 8 years ago (20-03-2018)

My experience with Crystal and Meridian has been flawless. Crystal has always shown respect and professionalism towards our business relationship and I have nothing but great things to say about her and the company. If you are looking for a property manager, I would highly recommend Meridian.
5 9 years ago (06-12-2017)

I am an investor who utilized Meridian Property Management. Using their management services proved to be disastrous for us. The experience was horribly stressful and the aftermath is still affecting us almost two years later because of their dishonesty with our tenants. They would receive maintenance requests from tenants, ignore them for long periods of time, then say "the owners" didn't care/refused to fix things, etc. to make the tenants believe Meridian was not at fault. Meanwhile, we were constantly trying to get them to fix things and they wouldn't answer their phones or return calls or emails for multiple days at a time. They usually couldn't keep track of what issues there were or which property each was associated with, so it quickly snowballed out of control. It was obvious they were in way over their heads when the majority of our tenants had unresolved maintenance issues for over a month with no solutions in sight. They also weren't affectively depositing or tracking the rent. We gave Meridian the benefit of the doubt and thought our portfolio of 15 homes might just be too large for them to manage. We offered them a smaller number to manage and said we were moving the others to another company. They had the audacity to threaten legal action rather than admit how badly things were going and try prove themselves by bringing a smaller number of properties to good status. Sad!!
1 9 years ago (19-09-2017)