Real Property Management Kansas City

I have lived in a home management by RPM for 4 months now. As you can see from photos I have had more than a few issues with the home. I signed an 18-month lease wanting to create a place to call home for my now 1 month old and 2-year-old. Little did I know the place was riddled with issues. When touring you don’t know that a house has poor insulation. Well I found out the hard way. Long story short the lack of insulation that you see in the photos caused me to have ridiculously high light bills. Even with my heat on 90 me and my 2-yr. old had to sleep under several blankets and with a heater. You could see our breath. I informed RPM about my suspicions on the lack of insulation and was told to get weather stripping (which they should provide) and put up plastic and curtains. Well I did just that and waited and as the months went it didn’t changed a thing. My light bills every month since I have lived here has been $500 or more. RPM refuses to pay for any of the bills and has offered me some concession off rent. Nothing that would pay for even one bill. I have email corresponded about it. Since then I had raccoon issues and my window busted from an attempted robbery while myself and my 2 children were home alone. My window is still not fixed and this occurred almost a month ago (4/6/2018) They are refusing to pay for my light bills although KCPL said it should be no more than $300 a month. I have contact several outlets such as Fox 4 to try and get my now $2,500.00 light bill partly paid because I am a single mother with 2 young children and demand justice. I developed preeclampsia from all the stress and am ultimately unhappy. I am dreading December as I know that even though the ceiling now has insulation the rest of the home doesn’t. They are getting 2 stars because I know they are just the management team and the owner makes the decisions. However the way I have been neglected and treated has earned them 2 stars. Until I am offered a reasonable amount of money for my light bills I will never have anything positive to say. If I knew the owner I would rate him as well and let everyone know that he knew about the raccoon issue, knew about the break ins and the lack of insulation. I hate this place and wouldn’t recommend leasing anything with RPM management. For what ever reasons it will not allow my photos to stay. But I have record and that's what matters.
2 8 years ago (24-04-2018)

My husband and I have been tenants under RPM for almost a year now. This is a great company to rent from. They have friendly staff and very quick response time. Nichole is the absolute best! When repairs need to be made (because nothing lasts forever) they take care of it quickly and efficiently. The contractors they send out are also professional and friendly. Thank you RPM for all you do! -Peacocks
4 10 years ago (05-09-2016)

Rebecca and Nicole are simply awesome! I transferred management about a year ago, and these two have completely turned my property from a money pit into a performing investment. Their care and attention to detail are fantastic, they understand my needs, their team is super responsive to my emails, and they continually provide reports and feedback on the status of my property. I live overseas and was about to give up on US property investment (thanks to the previous company), but RPM have shown me how it should be done.
5 10 years ago (22-05-2016)

The way this company conducts business with reliable tenants whom they never have issues out of, whom have never missed rent always pays early, is a disgrace . The handling of repairs is a complete joke and the company is a very inhumane and unprofessional. Lease will be up in a month or so and saying I Can't Wait is an understatement. I will say the one repair guy Rodney is the only one who understands the issues at hand. Do your research.
1 10 years ago (09-01-2017)

Peter and his team at RPM KC have been fantastic for us. We found Kansas City to be a tough market to invest in (we are overseas investors), however having a good team on the ground for us made life a lot easier. Highly recommend these guys
5 10 years ago (04-08-2016)