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Reviews, get directions and contact details for Charter Spectrum

Charter Spectrum
Address: 4701 Commerce Crossings Dr, Louisville, KY 40229, USA
Phone: (502) 563-1331
State: Kentucky
City: Louisville
Zip Code: 40229


opening hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Have had a relatively good experience with Spectrum. No big problems, and what few small problems there were, they dealt with them with a quickness. To all the dumbasses complaining about prices spiking after a year: most of the promotional pricing ends after a year. They even say so in their ads. Don't complain about their service when you all clearly don't know how to pay attention.
4 7 years ago (24-05-2018)
I have been set up for installation and post wire for a business account since the 5th of January. I cant believe how horrible the service is. Need post wire and we are unable to get someone that apparently is qualified to install this. There has been no contact made on the corporate level not through customer service. I have emailed and called every day since the 8th with no results. Here we are the 21st and they are telling me something completely different. Would not recommend this company. Will no longer refer clients to them or give them business!!! No stars at all had to put a 1 to post this!!!!!!!!!!!!!!!!!
1 8 years ago (21-01-2018)
The people here are so friendly. I've never once had a problem.
5 8 years ago (06-01-2018)
Great employees.....and Supervisors. Well kept tilt-up constructed building and grounds.
5 8 years ago (10-12-2017)
Decent outside picnic tables, sadly they allow smoking right next to them. Parking lot isn't as big as I would hope for the number of people who work in this building. Close to food and shopping centers of Okolona. Generally good customer service experiences, even if you have to go a couple layers deep with their tiered support to get someone who understands you know what you're talking about when you complain about a saturated link between their core routers in the region.
4 8 years ago (13-05-2017)
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