DoubleTree by Hilton Hotel Baltimore - BWI Airport

Great location wrt BWI, shuttle took only about 5m. Have shuttles going every 30m at least 24h a day. All the hotels in the area have about the same price ($100/night at time of writing). Room was clean, bed comfy. Got some late food at the bar and a drink, a fair amount of flight crew stay here so it was lively. Don't forget to get the cookies!
4 7 years ago (29-04-2018)

Pro's: Clean rooms, quick check-in, ample parking, safe and convenient location, and reasonably priced Con's: Poor staff experience. Coffee maker broken and when bringing it to the front desk's attention, the attendant simply said that I could come up to the lobby to get coffee. When I proceeded to the lobby, I was told that the coffee would not be ready for another 30 minutes. When I came back after 30 minutes, there still wasn't any coffee made. Usually this wouldn't have been a big deal, but I was attending an event that began very early in the morning after a very long drive and late arrival the previous night. The microwave in the room also didn't work and the front desk attendant never specified when or where the breakfast was available. All in all this was a good place to stay. I would just thoroughly check the appliances in your room if you need them to work properly before committing to stay in that specific room.
3 7 years ago (19-05-2018)

We stayed at the DoubleTree after coming in from aate night international flight, with a flight home the next morning. The check-in process was great and beds were super comfortable. We were hoping there would be some hot food options for late night travelers, but the only thing available was ordering pizza or some cold salads and snacks in their fridge. The breakfast the next morning was a nice buffet, and there was a free shuttle to the airport. We'd stay again.
4 7 years ago (21-05-2018)

We stayed here as my company held a business function. The room rate was reasonable but the cost for the breakfast was extremely expensive for what was provided. I've had better breakfast selections that were free as opposed to the $18 they charged. The hotel is dated but the room was clean. The heat in the meeting room was unbearable. We asked several times for it to adjusted down to a comfortable level but nothing was done. I'm sure there are better hotel options around the airport. I've made a recommendation to my company to not book there again in the future.
2 7 years ago (28-04-2018)

Not clean at all, and hard to believe this Hotel has been remodeled as they claim it has. It doesn't seem like anyone is actually checking the standards of Housekeeping as my room was far below average. Why do I say this? I moved the ottoman that was in front of the chair in the corner of the room, and found someone's rolled up sock under the chair. Next to the bed there was a mostly empty sugar packet on the floor, and the overall vacuuming was horrible. I turned the TV toward the desk and found leftover change in a mound of dust. There are many hotel choices in the area that are a better value and cleaner. I'm a Hilton Diamond member and can honestly say this experience has me questioning whether or not I want to switch chains. Definitely the 1st and last time I'm staying here. Finally the breakfast was good, except the fact that there were always plates and bowls that were not clean. Fits in with the overall below average standards at this location.
1 7 years ago (01-05-2018)