Embassy Suites by Hilton Kansas City Overland Park

Without a doubt the best Hilton location in the Overland Park area. The biggest negatives about the hotel are its aged infrastructure, you can tell it's old, and very poor room air conditioning (even putting the AC on 60 only results in moderate cooling) The positives are the rooms themselves being decently modern, above average TV, good Hilton bed, quiet in the bedrooms away from the center, noticeably friendly staff. Fairly easy to get an upgrade if you have status. Linens and towels were average as expected. General room cleanliness is slightly before average. I didn't have a chance to grab breakfast or attend the happy hour, but I'm sure it was standard Embassy affair. Overall solid, have been back.
4 8 years ago (25-04-2018)

The happy hour and breakfast are great! The bed was comfortable. My only complaint was the thermostat. Our room was either really warm or really cold. There was no in between. O I otherwise enjoyed my two night stay.
4 8 years ago (28-04-2018)

Improved from years ago (my previous visit) like the whole hotel has been scoured and made new. The rooms were great and we'll appointed. The open center to the hotel was filled with hanging green plants. Good breakfast as well. And the bed was great!
5 8 years ago (25-04-2018)

This was our second attempt at staying at this hotel. We were previously compensated for a free room due to a very unpleasant first visit. The pool was so overcrowded we could not use it. There was a soccer convention staying at the hotel and kids were running around everywhere unsupervised. It was complete chaos! I made several complaints to management that evening. We had to use the stairs to get to our room, which wouldn't have been bad if my daughter didn't have an injured knee. The elevators were really slow and had only one working. Kids were playing on the elevators hitting every floor button. We will not be going back.
1 8 years ago (26-03-2018)

It's a beautiful hotel and I love the cooked to order breakfast and little things like digital key entry. The staff were all really friendly and accommodating, too. I didn't like how noisy the hotel was. The open atrium style is cool until you realize how much sounds carries through the building. I could hear people down at the bar until late at night and as it got closer to the weekend and the hotel filled up with families with kids, it got so insanely noisy with kids literally running around everywhere that I actually left the hotel for some peace.
3 8 years ago (13-04-2018)