Enterprise Rent-A-Car

Fast friendly efficient service! I loved driving the Nissan (2018) Altima-I could never afford to buy-so I LOVED it! They will pick you up when needed and take you home when you are done. Very affordable!!
5 7 years ago (29-05-2018)

Had a difficult go from the beginning --1. called to be picked up and were still waiting at our hotel 1.5 hours later (it was an 11min drive) 2. we were told that there was no record of us needing a pick up when we called to inquire if they were coming or not...3. when we got there, we were told it wasn't that they forgot about us, but that they didn't have a car for us (so we were left at the hotel without anyone letting us know this??) 4. we were given a compact car instead of the midsize we had booked 5 days earlier. What's worse is that we found this out ourselves because they just pulled up the car and left us outside looking up on our phones to see if we had made the mistake of accidentally booking a compact 5. the car was very dirty. 6. we were quoted a final rental price of $50 more on return than what we were quoted on when we left. We were very upset and disappointed. I have only ever rented enterprise and this had never happened before. HOWEVER! We were lucky enough to find out that the new manager Anthony was helping us when we returned our car -- I wanted to share our experience with him so that he had an idea of some of the concerns we had and problems that could have been easily fixed. He was wonderful, genuinely wanting to listen to us and he was able to accommodate our concerns. It felt like he honestly wanted to do better for that specific branch. Plus, both of the driver's we had were very good and safe drivers. Best of luck Anthony at the new branch, I think they are going to be very happy having you turn things around there -- thank you again!
4 7 years ago (13-02-2018)

They were very accommodating given that my main car caught fire. They took seriously the fact that I hated the car I personally chose to rent from them and offered me a free upgrade to full-size the next time I rent from them.
4 7 years ago (19-05-2018)

We have rented multiple times from this office alone and have always had the best service every time we have went in!
5 7 years ago (17-03-2018)

Booked a full size and the only car they had left was a Accent with no cruise control. Apparently they had overbooked again. Went down the street to Avis and got a full size for cheaper then Enterprise.
1 7 years ago (27-01-2018)