Enterprise Rent-A-Car

The over all experience was a good one. However when I went to pick up my vehicle. I had to wait a little to long. The young Enterprise associate was there by her self. Had to check in drop offs. Check in new rentals, wash and clean vehicles. All this all by herself. Enterprise rental car should have at least 2 Representatives at all times on duty. If for no other reason. In case of an emergency. I was absolutely amazed that the young lady maintained a smile and the utmost professionalism while dealing with Les than happy customers. That young lady deserves a raise. Outstanding service under less than perfect situation.
5 9 years ago (04-04-2018)

Had good experiences until the last time....we rented a car and were shown prior damage and said not to worry about it, figuring it was noted already....well when we took the car back they blamed the exact damage on us and charged us $500 extra on top of all the rental fees. $500 for damage done by someone else and funny part was they demanded the money in cash and the next day when we went to speak with a manager, the employee's had both been transferred that day to another state and there was no proof of anything! Long story short they blamed prior damage on us and thrn stole $500 cash because it was never put in the books on their part!!!! PATHETIC
1 9 years ago (29-05-2018)

Very friendly excellent customer service they go above and beyond to make your experience affordable . return customer for third time now.
5 9 years ago (04-06-2018)

The lady was working by herself;a worker called in sick.There was a line of people,phone ringing,but she did her best and I was out in my car in 15 minutes!!!She was great!!! All cars I have rented here are great cars,and there has been a few times where they did a upgrade on a car(better one)when they thought I had waited to long in a line.All the people that work there are good workers and take good care of you.5 stars
5 9 years ago (12-04-2018)

Very good prices and new cars. Economy cars may not have cruise control, so I don't recommend taking them on long trips. I was given an upgrade on my next rental due to that miscommunication, so you know they really care about their customers. Will be renting again.
5 9 years ago (26-03-2018)