Enterprise Rent-A-Car

The car was pretty good. Got good mileage. One of the tires was a little low on pressure and the wiper fluid did not work in cold weather..
4 7 years ago (18-03-2018)

The car was dirty, windshield knickers, and the body of the car had scratches and dents. The prior car had a burning smell only reason I exchange but wish I would have kept the original rental. The staff was pleasant and helpful.
2 7 years ago (22-03-2018)

Thie is such a convenient location. Located just outside of old town and Reagan international. It has easy access to 495 - 95 - route 1. I have to say the staff was extremely professional and helpful. At many locations they seem to be pushy and trying to get an up charge. I plan to use this location whenever possible.
5 7 years ago (01-12-2017)

Was really handy when I was doing car-based travel and needed a car for the business week.
3 7 years ago (17-03-2018)

My friend and I both rented vans for a Ragnar Relay race, however I was charged for three days since I returned it after hours (which 6pm is way early for a rental car location to close on a weekday, and noon on a Saturday - that's a whole other issue) whereas my friend was charged for two. When I called to correct my rental, they mentioned that it was an employee error that the my friend was charged for only two and they would not change my rental price. I rented on Thursday evening and returned on Saturday evening. I count two days. The manager was of no help at all, and I will never rent from Enterprise again. I will encourage my family and friends to never rent from Enterprise either. They claim to treat employees fair, however that was not the case here. I will also be writing to Enterprise corporate in this situation too. (Btw, the difference was approximately $100. That is why this is a big deal.)
1 7 years ago (11-10-2017)