Enterprise Rent-A-Car

It was a good car rental. Easy to pick up and drop off the vehicle. I was just disappointed in all of the hidden costs for the car. I got a quote online for $270 for my rental while I was staying in CT. After getting all the paperwork done, the bill is $600+. They didn't say anything about having to buy an insurance plan on the car on their website or on the quote I was given. Felt like a complete scam. I would not have rented a car if I had know it would be this expensive. But I already arranged my trip with having a car in mind. I got a quote months ahead to plan things. A surprise extra $300+ is disgraceful.
2 8 years ago (30-05-2018)

Seriously one of the best car rental experiences I've had in a really long time. They are a bit more expensive than I'd like (normally) but I'm glad I was able to finagle a good price. I will be switching my loyalty to Enterprise moving forward and always remind myself that you get what you pay for when it comes to customer service and vehicle quality.
5 8 years ago (01-05-2018)

If you plan on renting a car then Enterprise is the only way to go. Renting a vehicle for 4 days and paid a grand total of $206. The staff was very professional and very knowledgeable. Check-in was a breeze I was in and out the door in less than 5 minutes. The selection of automobiles was excellent. We rented a Kia Optima and I have to tell you it was a surprisingly superb vehicle and it averaged over 38 miles per gallon. I've tried other rental places in the past but Enterprise now has all my future rentals.
5 8 years ago (08-05-2018)

I would usually give 5 stars to this company. Their staff was friendly and professional as always, they greeted us as we exited the shuttle bus and escorted us to the counter. Addressed us by our names and made us feel welcome. The reason I’m giving 2 stars is due to the condition of the SUV. Upholstery was stained throughout. Ceiling had stains from food. Vehicle had 39k miles. When I returned it to different airport the parking attendant was shocked they gave this to us.
2 8 years ago (23-05-2018)

Very easy check in and check out. Very courteous and helping staff. Would love to deal again. Very good vehicle suitable to our requirements.
5 8 years ago (22-05-2018)