Hertz

I have dealt with Hertz and the JFK Location for years they are the best. What you book online is what you get no hidden fees or deception. I especially love the new policy "pick your vehicle and drive". The managers are great and the staff is extremely helpful. I've rented from other Rental car companies but Hertz is truly a pioneer in the industry and is leading the game. They strive to put the customers first and I appreciate that. They are my go to Company "loyal customer " here.
5 7 years ago (10-04-2018)

First time renting from hertz and it was such a pleasant one compare to my last experience with Avis! Customer Service was respectable, pleasant and help! Felt like I got more bang for my buck for renting from them! I’ll highly recommend them to anyone else!
5 6 years ago (22-05-2018)

Slow service. Glacial actually. We didn't have a reservation so we needed to go through the full process. That part is always slow. The show part was there were two people at the counter and only 2 people in front of us. It still took almost 30 minutes to get a car. Once we had a car, the check out to get to the highway was just as glacial. Despite only 2 people having left before us, there were 3 cars in front of us to leave. This took another 10 minutes to get through. The car was in excellent shape, ran well and was comfortable enough. If you have no better option, this Hertz location will work. Serviceable but slow.
3 7 years ago (28-04-2018)

It was sometime ago. I went to pick up the car. Lady at gold membership asked me to pick any car from presidential zone. I asked twice to make sure. I did and went to hertz checkout gate. They have asked me to go and get car from zone 2 after wasting some time. Then I ended up getting Nissan Sentra , it was downgrade from what I actually booked. I had good impression on hertz . This incident made me to think about hertz next time. Not sure why they had to do this.
1 7 years ago (14-05-2018)

Overall great experience! Got my car was in and out. Only thing is they charge you to extend your vehicle rental. Make sure you know for how long you will need it for precisely.
5 7 years ago (14-05-2018)