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FirstService Residential

  1. Fairfax
  2. Virginia Property Management Company

Reviews, get directions and contact details for FirstService Residential

Address: 11351 Random Hills Rd Suite 500, Fairfax, VA 22030, USA
Phone: (703) 385-1133
State: Virginia
City: Fairfax
Zip Code: 22030


opening hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
If my experience stopped with the front desk team, FIrstService would have earned a one star. Luckily I worked to get ahold of the office staff while sitting in the downstairs lobby and was able to achieve the goal of my visit. The only organization you give money to monthly with as foul of a customer experience is your cable company.
2 7 years ago (02-03-2018)
They should change the name to WorstService Residential. Customer service -- an oxymoron -- is completely useless. They cannot take payments over the phone -- they direct you to a Web site that charges 3% for you to pay WorstService -- and they cannot actually help you resolve any issues, instead referring you to your property manager, who must petition then board for a waiver.
1 7 years ago (04-06-2018)
Horrible, horrible, horrible HOA management company! Property manager never answers phone nor responds to emails.
1 7 years ago (03-06-2018)
Property Manager I had to deal with was only reachable by email. Often time 2 questions asked, only 1 got answered. Charged for 500 dollars just to move in, why?
1 8 years ago (16-11-2017)
I have only had positive experiences with this company.
5 7 years ago (16-02-2018)
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