Fox Ridge Apartments

Rarely is someone in the leasing office during the hours that the office is suppose to be open. They’re either late, not open or getting off early. I’ve had to wait 3 days just to get a package. The apartments are good. Maintenance is good. They’re pretty quick with fixing stuff but the office is terrible. They need to hire new people.
1 7 years ago (05-05-2018)

***DO NOT MOVE HERE THEY LIKE TO Take YOUR DEPOSIT AND NOT RETURN IT***I saw tons of negative reviews prior to moving in but I decided to go and talk to the office and they were rock stars ( this is the old staff btw) . The company got Bought out and I believe they are MAXX property now but not sure . Any who the new staff was nice don’t get me wrong but just different from the rockstars that were there before hand. Amber the manager was pretty friendly . One thing I would say is if the office says it’s open from 8:30 -4/5 then it NEEDS to be open! So many times that the office is closed . My lease ended I moved out and it was in my lease that I would get my security deposit back within a week of everything checked out . I even confirmed with the manager amber before I left after turning in the keys and she said within a week! Awesome great!!! Here I am OVER a month with no security deposit back . I have called last 3 days trying to get ahold of someone to talk to . When I called before was told that it would be refunded to me the next week, the next week, the next week ... here we are at 8:38 am ( as posted on the door) and no one is in the office !! Rediculous !! Terrible way to run a business !!
1 7 years ago (31-05-2018)

If I could give this place less than 1 star I would. This place is nothing but a joke. First of all the management sucks. The parking sucks. I always feel like I am going to back up into another car because the parking lot is way too narrow. Another thing is the office. It's a little hard to pay my rent when there's no one ever there.It's very inconvenient and unacceptable. Another thing to add to the list of many things is the insulation. When it rains, snows or is really cold out, I have to put towels around the doors and windows which I SHOULDN'T have to do. All the doors set poorly. There's no security whatsoever so any dirt bag off the road can roam around in the hallways. That's for sure a safety hazard especially in these times which I don't think you guys have any of a clue that we're in the 21st century now presuming that this place hasn't been renovated since it was built 80 some years ago. I could go on, but I have bigger and better things to do besides waste my time complaining about something that nothing is going to be done about it, along with everything else at this place. I don't recommend this place to anyone besides people who are fine with constantly getting ripped off and being utterly disappointed.
1 7 years ago (05-02-2018)

Bed bugs are a major issue here, but management does not cover any cost to help with extermination. It takes forever to get maintenance services, and they do a half job fixing things properly. This is now managed under Lund Co. and the transition is horrible and long. They are trying to make us pay for fixtures that are not included in the originally signed lease. The online paying option is not user friendly, and my rent information is not available. I am very frustrated with this management change, as I have had bad experiences with Lund Co in the past. I do not recommend any Lund Apartments. The last one (City View) had a cockroach infestation that I had to live with for 1.5 years, it never got better.
2 8 years ago (06-11-2017)

They had said the pool was going to open Memorial Day Weekend. It has yet to open and it is now well into June. My kids are out of school and wanting to go to the pool. I shouldn't have to pay to get into a public pool when we have one at our own apartment complex. I find it a little inconvenient and ridiculous. If they say they have a pool, it should be open. No excuses.
2 8 years ago (08-06-2017)