Hertz

Picked me up from the repair shop I dropped my vehicle off at and drove me back after I returned their rental car. Car was clean and drove great. Fantastic employees at this location.
5 7 years ago (15-05-2018)

Went to the same location i have rented the past five years and have been treated amazingly. I noticed all new faces, and was told that i needed proof of the company is worked for, obviously annoyed i spoke with the manager (only identifies as George).who refused to even acknowledge the renal history. I went to my office grabbed a business card went back and handed the business card to George. He then berated me like i have never been as a customer. I left called the 800 number and cancelled, filed complaint and haven't heard back from Hertz. It's ironic that i have the corporate discount because our company puts clients in their cars with Hertz. I asked George for a business card, he replied he didn't have one as a manager, i asked for his last name he refused to give it. I had such amazingly good feelings about this location, Juan, Bussa (past management) made me feel valued and "George" made this change in a matter of minutes.
1 7 years ago (13-05-2018)

This location has freindly staff the manager George and staff Alena and Gary aka Santa was amazing! They got me into a car quickly with no hassle and also upgraded when I had an inconvenience due to a website over booking. I highly recommend you give them a call if you're in VA and renting from hertz.
5 7 years ago (31-03-2018)

Terrible service. I had a reservation and I got there only to be told they had no cars even on the lot! The rep sat there calling around to try and find a car and had no luck. I was left with no car and no explaination! They could have at least called and told me they would be unable to give me a rental. I went to Enterprise instead and was out in less then 15 mins! Do not try to book with Hertz!
1 7 years ago (03-05-2018)

Horrible. Reserve a car the day before. Find out when you go to pick it up they have no cars. Try to give you the run around like your supposed to drive somewhere else to find one. No call to inform you they screwed up. Place is a joke. Employees are a joke.
1 7 years ago (03-05-2018)