Reviews
Pillows nice but room outdated. Curtains would not shut. No coffee in lobby. Kerrigan did not work in room. Halls too loud to sleep. And no breakfast for a room I paid 150 a night for. Never again. Comfort Suites could teach Hilton a lot.
2
7 years ago (08-04-2018)
Clean accommodating hotel. Centrally located to everything in Annapolis. The hotel is inviting from the second that you reach the main entrance. The staff is very friendly and knowledgeable of the area.
Our room was well stocked and very comfortable. We even had a Keureg coffee maker.
The hotel has a restaurant, you can get breakfast, there is an outdoor pool (seasonal) and an exercise room.
5
8 years ago (21-01-2018)
The hotel was nice at first glance, but we went in and there was a a very strange smell in he elevator, the lobby and the hallway where we were staying. When we went to the room we noticed that the bathroom door, which had spring loaded hinges that are supposed to be set up to close the door automatically, actually opened the door. So if you did not secure the bathroom door, it swing open, and it made it so that you couldn't open the door to exit the room. His is a HUGE fire hazard. We had mentioned these things to the front desk clerk, and she gave us "points" but that wasn't the point. The safety of us, and of future guests was at risk because of that door, and I would put money on it that they didn't fix that issue. Otherwise the hotel was decent, and the staff was friendly.
3
7 years ago (28-02-2018)
Nice big bed. Great shower. Lobby coffee was impossibly bad. Great Indian restaurant right across the street.
3
7 years ago (10-03-2018)
When you consider the name Hilton you have certain expectations when it comes to comfort. While the rooms are clean and spacious with plenty of parking and a breakfast bar that has an ok breakfast bar it was not a luxurious sleep. The bed was too firm and the pillows were to squishy. We were moved to another room in which the bed wasn't that much better. Customer service wasn't bad.
2
8 years ago (30-12-2017)