Real Property Management Northern Virginia

Real Property Management Pros is without a doubt, the WORST property management company I have ever experienced. Not only do their contracts include clauses that are outside of the norm (like that they can start showing your property anytime they want, ours was put back on the rent market when we had nearly three months left of a one year lease), but they are COMPLETELY unresponsive to their tenants. Their property manager (Chuck) was an absolute joke of a property manager. We would email him and we'd be lucky if we saw a response three days later and it was usually a one word response that didn't address the issue. The property we rented was still being renovated nearly two months into our stay with NO compensation of any kind for the inconvenience. We reported the master bath drain was draining slower than it should. After nearly a week, they sent out an incompetent repair plumber that attempted to snake the drain but indicated there was something blocking the drain. They sent out the contractor who remodeled the bathroom who ended up removing the sheetrock from the ceiling to get to the pipes only to reveal that the first plumber was just hitting a 90 degree turn in the plumbing and there was only a minor block caused by years and years of gunk built up, not hair or anything else. When it came time to get our deposit back, they charged US for the plumbing repair calling it "maintenance"!!! They charged us nearly $700 for this fiasco and all through it we got no or little response from the property management company. My wife is in the real estate business and works with thousands of clients, and real estate agents in the DMV area. She tells every one of them to avoid this horrible company like the plague and you should too! Feel free to contact me or respond to this review, I'm happy to send pictures and documentation, anything to convince other people not to be SCAMMED by this absolute joke of a property management company.
1 10 years ago (05-12-2016)

I would rate it less if it was possible. The worst company to deal with, very unprofessional and thieves. Unethical and irresponsible, they charged me $300 to fix an unbroken dishwasher. Over $800 for a professionally cleaned apartment and stole personal property... the worst company that does not deserve any type of license!!!
1 10 years ago (29-11-2016)