SOTO Property Solutions

Is there a way to give a negative? Had appointment at 5:30 today. Drove 3hrs to get there. Confirmation text at 3:30. We were at location from 5:15 to 6:00. Nobody showed! No email, no text, no phone call. Then a 3hr drive back home. Thank you for waisting our entire day. If you were gonna cancel would have been nice if you at least contacted us instead of having us sit in front of location for 45 min. Ask the neighbor she saw us.
1 8 years ago (29-05-2018)

Looking into this company. Can't believe how hard it is to get in contact with someone during operating hours. -__- Will edit w/ more info.
2 8 years ago (17-04-2018)

The first call I made there today was disappointing. They are not accommodating at all and seem uninterested in renting the properties they are managing. I have to move quickly for a job and want to rent right away and it was a week before they were even willing to show me a property. Very poor customer service and very poor representation for the owners of the properties they are managing. ********I appreciate your response and wanted to let you know that I spoke to a lady there. I explained fully my situation to the lady and that I am relocating immediately for a job that I am beginning March 26th. I explained that I would be traveling down from St. Louis to view properties and would like to look at 3 or 4 in one day. The lady informed me that only one a day is shown. Then she told me only one person was available to show properties and that the first day they could show me property is March 27th. Again, I explained I had to be moved down there by the 26th. She then offered me this coming Thursday, still not leaving any time. Where I appreciate that this is my situation and not the management companies, it just seemed bad business that this lady was so unwilling to even attempt to accommodate an interested person trying to make a move immediately. Renting property is your business and me coming to view the homes you have listed to immediately rent just seemed like it would be good business on the management company part on behalf of the home owners. I was very respectful to the lady, but just explained that I will look elsewhere for people who are actually interest in renting their properties. Again, I understand that this is my issue, but the lady I spoke with didn't even entertain trying to accommodate me and I just thought that very bad business.
1 8 years ago (17-03-2018)

New tenant with Soto Properties, but have had great response from maintenance. Not everything is perfect , but it is an apartment and is to be expected. I hope to improve my review in the future.
4 9 years ago (21-11-2017)

I have had nothing but a positive experience with Soto. We moved to the area from out of state, and they were extremely helpful! I definitely recommend them.
5 9 years ago (10-11-2017)