Trustworthy Appliance Service & Sales

Wonderful customer service. Robin was extremely helpful. Repairman went above and beyond to help us with broken washer which was only two years old. I highly recommend this company
5 7 years ago (27-12-2017)

I bought a used washing machine from them 90 day warranty I called after hours they called me immediately the next morning came out the next day diagnosed it as a bad motor had to order a motor they replaced it promptly great service great technician I absolutely would recommend them
5 7 years ago (08-01-2018)

I have had a refrigerator for 10 years with no problems until the last year when the ice maker developed a small leak. Trustworthy replaced the ice maker in June charging almost $250. It worked fine for a short period of time then started making a large popping noise when making ice and is leaking again. When I called them, they said "too bad." It only had a 90 day warranty. Apparently they expect you to buy a new ice maker every 90 days for $250. The lady hung up on me when I objected to this policy. I will never do business with them again. Update June 3, 2017 Jim, the owner, contacted me to make this right. He installed a different ice maker which so far has worked fine and is quiet. Kudos to him for giving good customer service. I have changed my rating to 4 stars. Thank you.
4 8 years ago (03-06-2017)

We had a great experience 2 weeks ago with Trustworthy Appliance. Our 20 year old water heater sprung a leak and flooded our utility room the day our family arrived to stay with us the week of Christmas (always great timing on these things, right?). Our home warranty company referred us to Trustworthy Appliance. The lady who answered the phone pulled some strings to squeeze us into an earlier appointment time to have the old water heater looked at, and the next day they installed a new water heater for us. We felt we were in good hands the entire time, and we didn't have to go through the stress of trying to figure out how to install one ourselves which allowed us to spend more time visiting with family. I would definitely use them again in the future!
5 9 years ago (04-01-2016)

Our front loader Samsung washer stopped pumping water. I called and scheduled service. Eddy came out the next day and quickly found the problem. He gave her a complete price and went to the shop and picked up the part and installed it. My wife was there alone and was very impressed with his professionalism. He was very polite and respectful. We will use them again. If you have a Samsung ask for Eddy. Eddy thank you for your good work. You are appreciated by your community more then you know.
5 8 years ago (31-08-2016)