Phoenix Preferred Properties

They are horrible and very unprofessional. They will out right lie to you. Get everything in writing on official letterhead. They put of repair request for over a year, even with reminding them of the issue every week or two. They hire below par handyman to get the repairs done. They will take your deposit even when you leave the home in better condition then when you moved in. When stuff would break, we found out they did not even let the home owner know of the issues and I don't just mean the minor things. I will never rent from them again and I would never recommend them to a home owner looking for a management company.
1 9 years ago (27-10-2017)

Great company! The approval process was easy, accurate, and hassle free. I highly recommend this company. Great customer service goes a long with me!!
1 9 years ago (08-08-2017)

By Far the worst , most unprofessional, untrustworthy company My fiance and i have ever dealt with. Renting from this company was a terrible , terrible mistake they took so much out of almost two thousand dollar deposit they continued to lie about the amount we will receive and secretly took hundreds of dollars out of the deposit we moved out in Oct. they sent us a water bill to our new residence of 57 dollars for the month of November thru December we were not there a day past Oct.31st, It left my family very upset this has basically ruined our children Christmas Joy after taking away hundreds of dollars no reason at all. I personally will never even rent from any company like this they have nickle and dime us out of our deposit! We were shocked because we paid rent on time and have even paid it up for months at a time it's very disappointing to receive a check with over six hundred dollars missing for paint on the wall the house was already falling apart ( shifting) The floors were so bad that we volunteered to fix it out of our own pockets and they can just prorate it from the rent they declined. They have Definitely played us they we not worth the time or MONEY! This has really opened out eyes a lot.
1 10 years ago (14-12-2016)

They have property managed 2 of my properties in Montgomery for several years. Kristie is always a pleasure to deal with. I can certainly recommend them, they just get the job done without needing input from me when repairs are needed. Overall pleased with the service
5 10 years ago (29-07-2016)

They totally wasted my time. They had me thinking I was approved for one their houses, then call me later to tell me I wasn't! They denied me not because of a bad rental history but because I had carpet damage charges that I paid! Also a minor discrepancy on my credit report! I had proof of it as well! I would have preferred honesty in the beginning! They were also suppose to refund me $50 according to application but didn't get that back either!
1 11 years ago (03-02-2016)