Randy Wise Chevrolet

Worse service department ever. I went to get a recall done for a vehicle. Upon entering the service center I wasn't greeted by anyone for over five minutes. As i was walking out a representative stopped me to "help" since they were so busy( texting). I told him i was in for a recall and gave him the information. He said it would take a few days to order it but they could finish it same day. The part took almost a month to come in to the point i almost went to another dealership. When i dropped off the vehicle I asked if they could check out a few other things and he acted like that was standard for them to do. When i picked up my vehicle only the recall had been done. I asked about the other stuff and he said it would be an additional charge and they needed the vehicle for another day to run the codes. I explained to him that i requested it with my original service and i wasn't looking for something for free. I was there to get the car fixed and i asked for them to check it when I dropped it off. He went into a dialogue that made it seem like i wanted something for free, this is a dealership and I really didn't belong there. Someone later contacted me to ensure a good GM survey. I told them of my issue and they said they would give me a free oil change. I asked for my GM survey and they said they sent it out already and it can only be sent once. Over a month later and i still haven't received my survey, oil change or good service from them.
1 8 years ago (02-06-2018)

This is where I bought my car, the man that helped me get it is a long time family friend! He turned me on to the man that financed my car, and the man who did my oil change! I will buy my next car here too! Very nice and courteous people!
5 8 years ago (05-06-2018)

I was very comfortable the whole time. There was no pressuring me into making a decision about my purchase. I gave them my needs and expectations, and they met that 100%. I had a lot of fun getting into my new vehicle (that i love). Everyone that worked with me was in such a great mood, and so happy for me. I am so glad i made the decision to shop at Randy Wise.
5 8 years ago (19-03-2018)

I just wanted to say thank you so much to the body shop, a special shout out to Nick! I got in an accident and my car was towed to the shop. They got me in a rental right away so I didn't have to worry about transportation. Nick kept me updated on the status of my car through out the entire process. Thank you again for the wonderful experience I received!
5 9 years ago (31-01-2018)

Had a great experience here. Salesman Tim Johnson is fantastic! He went above and beyond my expectations. Very happy with my purchase and I would personally recommend if you decide to go to this dealership to request Tim.
5 8 years ago (21-03-2018)