Thrifty Car Rental

Way less of hassle renting a vehicle here compared to most places. The only thing they ask is that you have at least a debit card issued from a bank and your license ofcourse. So I highly recommend this place for those of you who want to get a vehicle quick and easy with minimal documentation. However the vehicle options on the other hand are just pretty basic 🤷‍♂️ so don't come here looking for luxury and foreign
4 7 years ago (01-05-2018)

Came in to get a full size car to go to Chicago. I had to pay a deposit on the vehicle of $200 The vehicle was nasty rear bumper all scratched up, front passenger seat had a big hole in it. Passenger airbag had been previously deployed. There was ashes and cigarette packs in the car. Hotel room keys and other misc. trash. I told the guard about everything at gate as I was already running late because they wouldn't verify my insurance by calling the right number. So when I was headed back from Chicago the car started driving funny. It was all over the highway not steering correctly. Just confirming the vehicle had been in a accident. I had to have the car detailed to get ashes and trash removed from the vehicle so I wasn't charged for something I didn't do. And when I returned the vehicle they informed me that I was only getting $152.66 of my deposit back and I had to ask why they told me it was because I had to pay for a extra day because the car was a hour late. Excuse me though. Then when it was all said and done they only gave me $114 of my $200 deposit back and said they had to refuel the vehicle. I stopped and put gas back to full at Shell station right up the block from location and even showed them the receipt. I will try to include picture in post. It also took 5 days to get a little over half of my deposit back. I would not recommend this company to anyone. Definitely use Enterprise for your rental they are cheaper and have the up most customer service skills. They will even get you the vehicle you want or something better. I'm about to file a lawsuit against Thrifty Car Rentals not only for my deposit but car detailing, and almost causing me my life.
1 7 years ago (11-11-2017)

Nice people but St. Louis was going through a deep freeze and car was covered with ice. Had to scrape myself. Windows frozen shut. Standing in the cold and dark, cleaning your own car is not what you want or expect from a rental place after a flight.
1 7 years ago (26-12-2017)

Car was good. 1. They show rates for some states and when you go to desk they will show other rates for other states. 2. Lady was rude at desk, she herself put a comment while giving us car that we will use 2 drivers without using adding up driver option. 3. The place was closed while returning the car and got me panicked, then I read a small board that they have key dropping facility at nearby parking lot which we can use with extra $8. 2 stars are for the car, for service just 1 star. Not recommended
2 7 years ago (29-12-2017)

The representative gave us supposedly a better car which was not clean with smell of smoke. In the billing an upgrade charge was applied even thought we did not ask for any upgrades. When called in they said you signed the contract. This is a Fraud!!!
1 7 years ago (19-01-2018)