Enterprise Rent-A-Car

Love Enterprise Leasing, they are great. They have pick up & return home rides. The have a great user friendly app. & their cars are always clean & in very nice condition. They are also flexible if your plans change & you need the car longer you just let them know & never a problem.
5 7 years ago (23-01-2018)

Rented the Dodge Caravan for our trip to MN, it was great, nice and roomy, drove great, clean. The staff at the Arnold (South) location was amazing as always. Friendly, polite and got me in and out quickly.
5 7 years ago (28-03-2018)

Great staff. Great customer service. Easy to work with. James was very awesome!!!
5 7 years ago (03-05-2018)

No problems here. They made it very easy to rent an American-made SUV long-term after my wife's accident in February 2017. Extending the rental time week after week as the insurance claim drug on was as simple as a short phone call. Absolutely no complaints here. Good not great selection of vehicles.
5 7 years ago (15-12-2017)

The only reason I’m even rewarding them 1 Star is because they were flexible enough to work with us the couple times we had to pay a day or so late. My fiancé and I rented from them for about 3 months while we worked on our credit; for the first month or so it was great until they got a new general manager and everything after was terrible. She always gave us the wrong quote and the rates were never the same. She told us we owed more money than we actually did, and always had a reason to take money out of our deposit. When we would call and talk to somebody else we would receive a quote and when we talked to her the quote was always higher. She would never give us notice that they’d be switching cars when we would go in to pay, and for that reason she would get us for gas charges. On the day of due payment she would call and text me practically harassing me saying she would escalate things if they didn’t receive payment that day... mind you this would be first thing in the morning continuing throughout the day until we went to the office. That kind of reminder for payment is not needed. The last week we rented we were going to be late on the payment and we called them to ask if they could work it out taking money from the deposit for the extra days needed; they agreed. When we went to pay we called and asked how much we needed to make the money order out for, she gave us an amount and then when we went in she said she could no longer do business with us and took the car...she could have warned us over the phone instead she told us how much it would be for the next month. The Arnold location is a joke.
1 7 years ago (04-12-2017)