Enterprise Rent-A-Car

I had plans to come into Poplar Bluff, Mo on a train. Hoping to rent a car in Poplar Bluff to visit my grandmother in a little town north from there. I tried renting a car from the manager Travis. He was completely unwilling to even try to be accommodating... Absolutely terrible customer service skills Mr. Travis.
1 7 years ago (04-05-2018)

AVOID! This office will quote you a price when you reserve your car then jack it up when time to pick the car up. They say one thing then deny it later, when I asked to speak with the manager I was at first ignored then told by Tiffany Hampton that she was the manager but today another person was manager but she was going to be the manager again soon. Huh? They were very rude and when I expressed my displeasure the manager Tiffany Hampton even made a vague threat of " I am military, I can handle you!". I'm a 63 year old man so I think a 30 something military trained woman should be able to "handle" me. But is that how they handle disputes, with threats of violence toward customers. Have called the district manager number but can only leave a message, so far no call back. AVOID this nightmare of a car rental company!
1 8 years ago (04-12-2017)

Everything was fine with the car it was the lack of employees to wait on you that made the experience less than perfect. One person was responsible for the entire rental process and there was a line several people long which created unusually long waiting times.
4 8 years ago (07-12-2017)

With my job I use this place on a regular basis, and the staff here is always very friendly and welcoming, would recommend them to anyone!!
5 7 years ago (09-01-2018)

we have rented from enterprize a number of times with no issue. went there today and was going to do a rental. did not have a bill to match the address on my drivers lic. but did have several bills to show. the girl claiming to be a manager was rude hate full and non apologetic. Never will we do business with them again
1 8 years ago (29-11-2017)